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DEALER INTELLIGENCE + AFTERSALES CRM FOR UK MOTOR FINANCE

Know the dealer.
See the evidence.
Decide with confidence.

An evidence-led view of every dealer before funding, and an owned Aftersales CRM after it. Built for brokers, lenders and compliance teams.

Illustrative passport · fictional dealers

  • UK motor-finance focus
  • Five connected intelligence sources
  • Broker and lender workspaces
  • Audit-ready evidence
  • Aftersales CRM included
The problem

Dealer risk rarely arrives in one place.

Checks, payouts and complaints live in different systems, owned by different people. ShareGuard joins them up.

Dealer information is fragmented

Company records, FCA status, finances and reviews are checked separately, so nobody sees the full dealer picture at once.

Risk can emerge after payout

A permission change, filing problem or complaint cluster can appear months after funding, when it is harder to act.

Complaints and outcomes sit apart

Cases live in inboxes and spreadsheets, disconnected from the dealer evidence that would explain them.

Six intelligence layers

One dealer record. Six connected layers.

Each layer is a separate, source-labelled evidence set. Open any layer for what it covers and where its limits are.

How the sources work
CompanyStructure, history, ownership and filings, verified against Companies House where provider access is configured.
  • Registered identity, officers and ownership structure
  • Filing history and key company events
  • Collection may be held operationally; coverage depends on configured sources
RegulatoryFCA authorisation, permissions and regulatory status, recorded as evidence at the time of retrieval.
  • Authorisation status and permissions
  • Status is as recorded at retrieval, not a live guarantee
  • Changes can be flagged on watched dealers
FinancialFinancial health, stability and early warning indicators from a permitted financial data provider.
  • Turnover, stability and credit-risk indicators
  • Depends on an available, permitted provider
  • No financial rating is claimed as active in every deployment
OnlineWebsite, reviews, news and reputational signals summarised as separate, source-labelled items.
  • Website and trading presence
  • Reviews and news signals
  • Coverage varies and collection may be paused
OutcomesComplaints, unwinds and placement performance supplied by participating organisations.
  • Broker-supplied complaint and unwind information
  • Figures only reflect what has been provided
  • Links to Aftersales CRM cases where recorded
DecisionYour policy, the ShareGuard Rating and recorded review steps, brought into one evidenced decision.
  • Proceed, Review or Pause recorded by your team
  • The rating is an aid to review, not a verdict
  • Review steps recorded as application events
Role-based workspaces

One platform. Three distinct views.

Choose a role to see its dashboard, benefits and controls. All previews are illustrative.

Broker workspace Illustrative
ShareGuardHomeDealer searchMy dealersWatchlistsCompareComplaints &UnwindsEvidenceReportsSettingsSearch dealer, company number, postcode or VRM...3Need help?JDJames DaviesGood morning, JamesHere's what needs your attention today.Mon 10 Mar 2025Dealers monitored148↑ +12vs last monthChecks this month326↑ +18%vs last monthOpen alerts7↑ +3vs last weekAverage SG Rating74↑ +6vs last monthRecent dealer checksView allSG RatingConfidenceDecisionRSRiverside Garage GroupCompany no. 1234567882HighPROCEED2 hours agoCTCounty Trade CarsCompany no. 8765432164MediumREVIEW1 day agoAWAutoWorld MotorsCompany no. 1122334441MediumPAUSE3 days agoPriority alertsView allNew complaint trend3 new complaints (30 days)2 hours agoFinancial risk increasedCCJ filed this month1 day agoFCA status changedNow on enhanced monitoring2 days agoNegative online sentimentIncreased risk indicator3 days ago
Broker dashboard: dealer checks, decisions and alerts. Fictional names and figures.
Broker workspace · illustrative, fictional data

Key benefits

  • Check a dealer before placing business
  • Spot unwind and complaint risk earlier
  • Run complaints in the included Aftersales CRM

Available controls

  • Dealer search
  • Compare dealers
  • Watchlists
  • Proceed / Review / Pause
  • Aftersales board
How a decision is made

Search to monitor, in five evidenced stages.

Your team makes the decision. ShareGuard keeps the evidence and the reasons together.

See How It Works
  1. 01Search

    Find a UK dealer by name or company number.

  2. 02Analyse

    Combine company, FCA, financial, online and outcome signals.

  3. 03Apply Policy

    Compare evidence against broker or lender criteria.

  4. 04Decide

    Record Proceed, Review or Pause with the reasons.

  5. 05Monitor

    Watch recorded changes and keep the decision trail.

AND AFTER THE DEAL: A FULL AFTERSALES CRM

More than dealer evidence.
An Aftersales CRM built for brokers.

When a complaint arrives, your team needs more than an inbox and a spreadsheet: customer profiles, owned cases, tasks, investigation positions and cost records, right next to the dealer evidence.

  • No more cases living in one person's inbox
  • No more rebuilding the story at handover
  • No more guessing who owns the next step
Aftersales CRM at a glanceEvery complaint owned, timed and linked to the dealer.
  • Customer management
  • Complaint cases
  • SLA monitoring against your internal targets
  • Tasks and ownership
  • Recorded communications
  • Evidence and documents
  • Costs and outcomes
  • Dealer-linked intelligence

Workspaces, the full case record, SLA view and team benefits are on the Aftersales CRM page.

Looking for what is inside a case? It now lives on the Aftersales CRM page.

Aftersales BoardIllustrative demo

New

CX-0141Commission disclosure queryAK Owner assigned
CX-0143Vehicle fault after purchaseRM Owner assigned

Investigating

CX-0137Affordability concernJT Owner assigned

Awaiting info

CX-0129Settlement figure disputeAK Owner assigned
Fictional cases and initials. Not live data.
Evidence and security

Controlled access. Recorded decisions.

Role-based accessPermissions by assigned role

Permissions follow the assigned role. Signing in alone never grants organisation data.

Organisation separationCompany-scoped records

Records are associated with an organisation and application queries are scoped to it.

Decision historyReasons alongside decisions

Proceed, Review or Pause decisions are kept with the evidence that informed them.

Evidence recordsEvidence for your audit trail

Key review steps are recorded as application events to support your own audit trail.

Controlled account activationOwner-reviewed activation

New organisations and users are reviewed by the platform owner before activation.

Evidence and audit trailIllustrative
  1. Dealer searched and profile openedReviewer A · 09:14
  2. Company and FCA evidence recordedSource-labelled items · 09:15
  3. Lender policy compared: one item to reviewPolicy overlay · 09:18
  4. Decision recorded: Review, with noteReviewer A · 09:22
  5. Dealer added to watchlistReviewer A · 09:23

Know the dealer before the deal. Manage the outcome after it.

See dealer intelligence and the Aftersales CRM together, walked through by our team.

Product views shown on this page are illustrative and use fictional data.